Privacy Policy – Reach Design

Introduction

This Privacy Policy explains how Reach Design LLC (“we,” “us,” or “our”) collects, uses, and protects your information when you use our website (reachdesign.co), including when you book a meeting through our embedded scheduling tool (Cal.com) and when we analyze site activity using Google Analytics.

Information We Collect

• Contact Data: When you book a meeting, we collect your name and email through Cal.com.
• Website Usage Data: We collect information about how you use our site (e.g., pages visited, session duration, device) via Google Analytics.
• Cookies: We use cookies via Google Analytics for tracking page views and session data. Cal.com (when embedded) also uses cookies.

How We Use Your Information

We use the data to:

1. Respond and follow up on meeting requests.
2. Schedule and manage appointments via Cal.com.
3. Improve our website’s user experience based on analytics.
4. Track conversions (e.g., meeting bookings) using Google Analytics events.

Third‑Party Sharing

• Cal.com: Your booking data (name, email) is sent to Cal.com to process scheduling. Cal.com acts as a data processor for your data.
• Google Analytics: We send anonymized usage data to Google Analytics to analyze site performance.
• Other Providers: If necessary, data is shared with our trusted service providers (e.g., analytics, hosting) only as required to operate our site.

Cookie Management & Consent

• Because we use Google Analytics, consent may be required for cookies under certain regulations.
• For the embedded Cal.com scheduler, the Cal.com embed shows a cookie banner by default.
• If you hide the Cal.com cookie banner, you should manage cookie consent on your site so users can opt in/out before loading Cal.com.

Data Retention

• Contact / Booking Data: We retain your booking and contact information as long as needed to manage our communications or projects.
• Analytics Data: We keep the analytics data according to Google Analytics retention settings (or configuration we’ve set).

Your Rights

• Access & Correction: Contact us to request access or correction of your personal data.
• Deletion: You can ask us to delete your personal data (e.g., email from meetings) by emailing [email protected].
• Opt-Out of Analytics: You can block Google Analytics tracking using browser tools or Google’s own opt‑out add-on.

Security

We take reasonable steps to protect your data, but no system is 100% secure.

Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect data from them.

International Transfers

Your data may be stored or processed outside your country, including in the U.S., in compliance with relevant privacy laws.

Changes to This Policy

We may update this policy as needed. We’ll post any changes here on this page.

Contact Us

If you have any questions about this policy or your data, you can reach us at: [email protected]